Terms • Klein und Kaiserlich Kaffeehaus

General terms and conditions

1. Scope

The following terms and conditions apply to all orders made through our online shop. Our online shop is aimed exclusively at consumers.

Consumer is any natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal rights which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contractual Partners, Conclusion of Contract, Correction Options

The purchase agreement is concluded with Klein and Kaiserlich Kaffeehaus.

By subsmitting the products in the online shop, we make a binding offer to conclude the contract for these items. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract language, contract test storage

The language available for the conclusion of the contract is German.

We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet.

4th. Delivery

We deliver within Germany free shipping.

We deliver only by shipping route. A self-collection of the goods is unfortunately not possible.

We do not deliver to packing stations.

5. Payment

In our shop, the following payment methods are generally available to you:

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there, or you must be registered there. Register first, legitimize with your credentials and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. PayPal automatically carries out the payment transaction immediately afterwards. Further information can be obtained during the ordering process.

6. Damage

If goods are delivered with obvious transport damage, please complain to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to make our own claims to the carrier. To be able to claim transport insurance.

7. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory liability law for defects shall apply.
In the case of used goods, the following applies: if the defect occurs after the expiry of one year from delivery of the goods, the claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above limitations and shortening of time limits do not apply to claims arising from damages caused by us, our legal representatives or vicarious agents
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, if agreed or
• to the extent that the scope of application of the Product Liability Act is opened.
Information on any additional warranties and their exact terms can be found in the product and on special information pages in the online shop.

8. liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents.
• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of warranty promises, if agreed, or
• to the extent that the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) by slight negligence on the part of us, our legal representatives or vicarious agents, the liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be fou[https://ec.europa.eu/consumers/odr/]nd here. To participate in a dispute resolution proceedings before a conciliation Board of the consumer, we are under no obligation and not ready.

GTC[https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted Shop[https://shop.trustedshops.com/de/]s Legal Texter in cooperation with FÖHLISCH Lawyers [https://foehlisch.com].